At the beginning of February this year, XTB Group published its preliminary financial results for 2020. Among the record values of revenues and profits, the group also reported the highest values in terms of active clients. At the end of the fourth quarter of 2020, the average number of active clients (the average number of clients who carried out at least one transaction in the three-month period) reached 72,346. This result allowed the XTB Group to take the fifth place in the ranking of the largest global brokers in the terms of number of active clients in a Quarterly Intelligence Report published by Finance Magnates.
“One of the priorities for XTB is to focus on the growing demands of our clients by providing them with the best investment offer – both in terms of instruments, platform and service. In the fall last year, we introduced an offer that includes commission-free investing in shares up to a monthly volume of EUR 100,000; at the same time, we are constantly improving our xStation and xStation Mobile platforms. These activities had an influence on results – in 2020 we acquired over 112,000 new clients, which is as much as in 2014-2019 combined. We are not slowing down – in 2021 we want to acquire at least another 120,000 new clients,” said Omar Arnaout, CEO of XTB.
The focus on acquiring new clients is confirmed by the data published by the group. The XTB Group was the most dynamic among the five largest brokers in terms of increasing the number of active clients.
In the overall list of brokers in terms of the largest number of active accounts described in the Finance Magnates report, XTB moved up from the 20th (fourth quarter 2019) to the fifth (fourth quarter 2020) place, also recording the highest increase in active accounts among the five largest brokers.
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